FAQ

Are your pieces authentic?

Yes. Every piece is checked by hand by our team before it is listed. If you have a question about a specific piece, write to us and we will send additional photos and details.

What condition are the pieces in?

All our pieces are pre-owned, vintage or archive. The condition and any signs of wear are described in each listing and visible in the photos.

How do I find my size?

Vintage sizing often differs from today's sizing. Each listing gives the measurements of the garment taken flat. Compare them with a piece you own, or contact us for advice.

Where do you ship, and how much does it cost?

We ship worldwide from Paris. France: €7.99 (standard) or €10.99 (express). European Union and Monaco: €22. Rest of the world: €50. Standard shipping is free on all orders of €350 and over.

Will I pay customs duties?

No customs duties apply within the European Union. For deliveries outside the European Union, import duties and taxes are set by the destination country and paid by the recipient.

Can I return a piece?

For online orders delivered within the European Union, you have 14 days to withdraw under the conditions of our Refund Policy. Orders delivered outside the European Union and in-person purchases are final sale.

Can I see a piece in person?

Yes. Our showroom in Paris 11e is open by appointment. Write to contact@amadeusarchive.com to book a visit.

How can I pay?

We accept credit and debit cards, Apple Pay, Shop Pay, Klarna and other local payment methods shown at checkout.

How can I contact you?

Email us at contact@amadeusarchive.com or send us a message on Instagram @amadeus_archive.